Terms of service

Terms of Service Effective Date: 01-April-2025
Website: https://angadiofspices.com
Operated by: ThoughtAxis Solutions Private Limited

1. Introduction

Welcome to Angadi of Spices, operated by ThoughtAxis Solutions Private Limited, a company registered under the Companies Act, 2013. By accessing our website or placing an order, you agree to be bound by these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy. Please read them carefully before transacting with us.

2. Definitions

  • "Website" refers to www.angadiofspices.com, the e-commerce platform owned and managed by ThoughtAxis Solutions Pvt. Ltd.
  • "Customer" / "User" / "You" refers to any person who visits, browses, or places an order on the website.
  • "Agreement" includes these terms and all other referenced policies.

3. Eligibility

  • Use of the site is permitted only to persons who are legally eligible to enter into a binding contract under Indian laws.
  • If you are under 18 years of age, you may only use this website with the involvement of a parent or guardian who agrees to be bound by these terms.

4. Your Account

  • You are responsible for maintaining the confidentiality of your account details, including your password.
  • All information provided during account creation must be accurate and up to date.
  • Purchases are intended for personal use only. If you wish to order for commercial or resale purposes, please contact us for B2B arrangements.

5. Online Orders & E-Commerce Platform

  • This website serves as an online store for the purchase of spices and related products.
  • By placing an order, you confirm that you have reviewed the product description, pricing, and policies.
  • Once an order is placed and confirmed via payment, it is deemed a valid purchase contract.

6. Product Pricing & Availability

  • We make every effort to ensure accurate pricing and product availability.
  • In the event of incorrect pricing, we reserve the right to cancel the order and refund any amount paid.
  • In case of out-of-stock products, we will contact you within 2 business days for alternatives or a refund.

7. Shipping & Returns

  • All shipping, return, and COD terms are governed by our Shipping & COD Policy and Return & Refund Policy.
  • Please refer to those sections before placing an order.
  • Do not accept damaged or tampered packages. Once accepted, such orders are not eligible for return.

8. Payment Terms

  • We support secure online payments via:
    • Credit and Debit Cards (Visa, MasterCard, RuPay, Amex)
    • UPI
    • Net Banking
    • Wallets
    • Third-party payment gateways such as Razorpay, Paytm, and Cashfree
  • We do not store any card or payment details. All transactions are processed through secure, PCI-DSS compliant gateways.
  • Payment gateway partners may appear on your bank or card statement as “ThoughtAxis Solutions Private Limited”, “Cashfree Payments”, or in shortened merchant code formats.
  • Cash on Delivery (COD) is available only for orders up to ₹2000, with a flat delivery fee based on order value. See our Shipping & COD Policy for more details.

9. Termination of Use

ThoughtAxis Solutions Private Limited may, at its sole discretion, suspend or terminate your access to the website or your account without notice if:

  • You breach these Terms
  • You provide false or misleading information
  • Your activity harms the platform or other users

10. Intellectual Property Rights

  • All content on the website — including images, text, product names, logos, and trademarks — is the intellectual property of ThoughtAxis Solutions Pvt. Ltd.
  • You may not reproduce, copy, or exploit any content without express written permission.
  • The Angadi of Spices name and logo are registered trademarks.

11. User Reviews & Content

  • Users may post reviews, suggestions, and questions provided the content is not illegal, defamatory, or infringing on others’ rights.
  • By posting content, you grant us a perpetual, non-exclusive, royalty-free license to use, modify, and publish that content.
  • We reserve the right to moderate or remove any content that violates our terms.

12. Disclaimer of Warranties & Limitation of Liability

  • You access and transact on this website at your own risk.
  • We do not guarantee that the website will be free of errors or interruptions.
  • We are not liable for damages resulting from use of or inability to use the site or products purchased unless proven to be due to our gross negligence.

13. Indemnity

You agree to indemnify and hold harmless ThoughtAxis Solutions Pvt. Ltd., its directors, employees, and affiliates against any legal claims, losses, or liabilities arising out of:

  • Your use or misuse of the website
  • Violation of these Terms
  • Infringement of intellectual property or any law

14. Governing Law & Jurisdiction

  • This Agreement shall be governed by the laws of India.
  • All disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

15. Modifications to Terms

  • We reserve the right to update or modify these Terms at any time.
  • Changes will be posted on this page with an updated effective date.
  • Continued use of the website after updates constitutes your agreement to the revised Terms.

Contact Us

For any questions or concerns regarding these Terms, please contact:

ThoughtAxis Solutions Private Limited
Bangalore – 560098, India
📧 contact@angadiofspices.com
📞 +91 96865 22278